Returns & Exchanges
At ArchitectGiftsPlus, we want you to be completely satisfied with your architectural decor and design instruments. If your purchase doesn't meet your expectations, we offer a 30-day return policy for a full refund or exchange.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully repack the item in its original architectural packaging, ensuring all blueprints, certificates of authenticity, and protective inserts are included to prevent damage.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Your Refund
Once our warehouse inspects the returned item for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing